Privacy Policy

1. Introduction

RunClaw (“we”, “us”, “our”) operates the runclaw.ai website and managed hosting service. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect the following types of information:

• Account information: email address, name, and authentication credentials provided during sign-up
• Payment information: billing details processed securely through our third-party payment provider
• Usage data: server logs, IP addresses, browser type, and pages visited
• SSH public keys: stored to provide secure access to your hosted instances

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process transactions and send billing-related communications
• To respond to support requests and communicate with you
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with third-party service providers (e.g., payment processors, authentication services, hosting providers) solely to operate the Service. We may also disclose information if required by law.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), Docker sandboxing, UFW firewall rules, and fail2ban intrusion prevention. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, your data will be removed within 30 days, except where retention is required by law.

7. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Request data portability

To exercise these rights, contact us at support@runclaw.ai.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or an on-site notice. Continued use of the Service after changes constitutes acceptance.

10. Contact

Questions about this Privacy Policy? Contact us at support@runclaw.ai.